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How can I return an item? (return policy)

All products you buy at www.bluemcare.com can be exchanged or returned within 14 days. Our policy is that the product must be unused, undamaged and in the original packaging.

bluem® is not accountable for postage and risk of damage on return.

For returns:

  • Sign the return of an email to info@bluemcare.com stating the order number.
  • Send the product in original condition, including the packing slip and a short explanation letter of ‘reason to return’:

Industrieweg 3
8131 VZ Wijhe
The Netherlands

As soon as possible after the receiving the product (within 30 days), we will transfer the money to your bank account.